Emergency Services

The following agencies can help by providing free or low-cost food, clothing and shelter and other services to meet basic needs.

Adult Protective Services

Website: http://www.co.contra-costa.ca.us/914/Adult-Protective-Services
Telephone: (877) 839-4347
Telephone: (925) 602-4179
Fax: (925) 602-4195

Investigates allegations of abuse and neglect of dependent adults and frail elderly. 24-hour response. Services are free.

American Red Cross of the Bay Area

Website: redcross.org/local/california/northern-california-coastal/about-us/locations/bay-area.html
Oakland: (510) 595-4400
San Francisco: (415) 427-8000
Contra Costa County: (925) 603-7400

Emergency housing, food, clothing, financial assistance for disaster victims for free. Financial assistance for military personnel, and their families. Community education (C.P.R. and disaster classes). Basic needs: Food, Clothing and Shelter

AMF Food Closet (St. Andrews Lutheran Church)

Antioch (925) 757-1672

Emergency food pantry for Antioch residents only. Must call first. Services are free. The AMF Food Closet is open on Wed and Thurs, 10:00 AM-12:00 PM.

Back on Track Community Services

Website: backontrack-ca.org

Telephone: (925) 658-8278

Back on Track Community Services is an organization dedicated to improving the lives of women/children who have been sexually exploited or trafficked. We use harm reduction and peer mentoring to help women and children achieve their goals for a safe and fulfilling life. Staff and volunteers provide Vital Life Changing workshops, paralegal services, peer mentoring, support groups, education, and help accessing community resources, including health, education, housing programs, referral career services, and Criminal Record Expungements services.
Hours of services: 8:00 AM-8:00 PM.
Cost of Services: Sliding fee scale offered to those that qualify. Services in English and Spanish.

Bay Area Rescue Mission – A Faith-Based Service

Website: bayarearescue.org

Address: 2114 Macdonald Avenue, Richmond CA 94802

Information: (510) 215-4555
Center for Women and Children: (510) 215-4860

Men’s Services: (510) 215-4868

Alameda, Contra Costa, Solano Counties, English and Spanish
Basic and special need services for homeless persons, including temporary shelter, discipleship programs, meals, clothes, household goods, furniture, food distribution, and other household items. Adult and youth programs, outreach groups, tutoring, mentoring, special community events, etc. Services are free.

Contra Costa County Department of Employment and Human Services, Child and Families Division

Website: ehsd.org

County Wide: (925) 608-4800

Hercules: (510) 262-7700

Richmond: (510) 412-3000

Information on obtaining financial assistance such as Cal WORKS, general assistance, food stamps, and Medi-Cal for low-income residents not eligible for other financial aid, refugee programs, protective services, etc. Services are free. Services are in Spanish, various Asian languages, and others.

Contra Costa County District Attorney: Victim Witness Assistance Program

Website: contracostada.org

Address: 900 Ward Street, Martinez, CA 94553

Telephone: (925) 957-8650

Serves all victims of crime in Contra Costa County. Provides support and information to individuals and families throughout the criminal justice system. Helps victims assert their rights under Marsy’s Law and ensures their voices are heard. Advocates work closely with law enforcement and community organizations to connect victims with important resources. Assists with applications for the California Victim Compensation Board, victim impact statements, and restitution.
Hours of services: Mon-Fri 8:00 AM to 5:00 PM.
Languages spoken: English and Spanish.

Contra Costa Crisis Center

Website: crisis-center.org 
Main Number: (925) 939-1916 
Crisis Hotline: (800) 833-2900 
Suicide Hotline: (800) 273-8255
Homelessness and Grief Services: Dial 211

Answers crisis calls and local calls to the National Suicide Prevention Lifeline including the Spanish-speaking suicide hotline. 211 information and referral manages the countywide online resource database. Provides individual and group grief support and counseling to adults and children mourning the death of a loved one. Language line available for over 140 languages. All services are free and available 24/7. 

A3 Crisis Response

Telephone: (833) 443-2672

Contra Costa County provides timely and appropriate behavioral health crisis services, to anyone, anytime, and anywhere in the County. The call will connect with someone to talk to, someone to respond, and a place to go.

Contra Costa County Office of Emergency Services

Website: contracosta.ca.gov

Contra Costa Housing Authority

Website: contracostahousing.org

Telephone: (925) 957-8001

Administers public housing. Applicants are added to a waiting list. No applications are taken during the first five working days of the month. Services are free. Spanish services available.

Greater Richmond Interfaith Program (GRIP)

Address: 165 22nd St. Richmond, CA 94801

Food and Clothing Distribution: (510) 233-2141

Resource Center: (510) 231-6885

The Super Center offers lunch 7 days a week, 11:30 AM-12:45 PM. We offer free clothing on the 2nd and 4th Tuesdays of the month at 10:00 AM. The West County Resource Center offers the following at some locations: showers, laundry, phone, case management, mailing address, job and housing assistance to homeless individuals and families. Offers a thirty-bed emergency family shelter. All of these services are free. Provides substance abuse prevention referral services. Services and program information are provided in English and Spanish. For parenting or family support-related classes, job training, or emergency food or shelter, call the Resource Center.

Home Energy Assistance Program (HEAP) 

Website: caliheapapply.com
Address: 1470 Civic Ct., Ste. 200, Concord, CA 94520 
Telephone: (925) 681-6380 

Program helps households pay their energy bill once a year. Targeted for low-income households with high-energy costs. Low or no cost energy assistance Free services Available in Spanish, Vietnamese, Farsi, and Arabic. 

“Just Ask” Program, Delta Community Services, Inc.

Website: deltacommunityservices.com

Telephone: (925) 634-8275

Information and referrals regarding human services, community information, and emergency services in East Contra Costa County. Spanish services are available.

Loaves & Fishes of Contra Costa

Website: loavesfishescc.org

Telephone: (925) 293-4792

Feeding the hungry of Contra Costa for over 30 years, with dining rooms in Antioch, Martinez, Oakley, Pittsburg, and Walnut Creek. A hot lunch is available Mon-Fri, 11:00 AM-12:45 PM. We also have a small food pantry available. There is no cost for any of our services.

Love-A-Child Missions Homeless Recovery Shelter

Website: loveachildmissions.org

Bay Point: (925) 643-5170

Since 1984 Love-A-Child has been serving needy women and children of Contra Costa County by providing emergency shelter, food, clothing, legal/court assistance, parenting/pregnancy education, substance recovery programs, job training, educational support, and many other programs.

Northern California Family Center

Website: ncfc.us

Telephone: (925) 370-1990

Telephone: (800) 718-4357

Provides temporary shelter to runaway & at-risk youth. Mediation & Follow-up counseling services also available. Services for youth between the ages of 7 & 17. Services are free for youth 24 hours a day, 7 days a week. English, Spanish & Tagalog languages served.

A Safe Place

Crisis Line: (510) 536-7233

A Safe Place can connect you with emergency shelter, crisis shelter, crisis counseling, transportation, medical treatment, family mediation, referrals, etc. Ask for help anywhere you see the yellow and black safe place sign.

Salvation Army

Address: 3950 Clayton Rd. Concord, CA 94521

Telephone: (925) 676-6180

Referral for assistance in obtaining basic needs. PG&E Reach Program for Central County residents, counseling, and religious services. Emergency food pantry. Services are free.

SHELTER Inc. of Contra Costa County

Website: shelterincofccc.org
Central County: (925) 335-0698

Assistance in providing shelter for Contra Costa County residents: homelessness prevention for families, landlord-tenant advice, and REACH PLUS program. East County Transitional Center and Pittsburg Family Center provide transitional housing for women and children, including computer and life skills classes (parenting), case management, and employment counseling, training, and housing. We offer support services for veterans. Emergency shelter for families in Martinez and North Concord. Sliding scale and free services. Spanish services are available.